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Quality Products - Happy Customers!⭐

Why Thousands Trust Us?

Shipping Policy

Shipping Policy

At Luxeva.pk, we strive to deliver your orders quickly and safely throughout Pakistan.

Delivery Time

📦 Nationwide Delivery (Pakistan): 2–5 Working Days

📍 Remote Areas: Delivery may require an additional 1–2 working days.

Shipping Charges

Shipping charges are displayed during checkout.
Cash on Delivery (COD) is available across Pakistan.

Order Processing

Orders are processed within 24 hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or Email.

Important Information

Customers are responsible for providing accurate shipping information.
Luxeva.pk is not responsible for delays caused by incorrect addresses, incomplete contact details, or courier service issues.
If a parcel is returned due to the customer being unavailable or unreachable, additional shipping charges may apply for re-delivery.

Contact Information

Phone: +92 333 5401024
Email: luxevaofficiall@gmail.com

Privacy Policy

At Luxeva.pk, we value your privacy and are committed to protecting your personal information.

Information We Collect

Full Name
Phone Number
Email Address
Shipping & Billing Address
Order Details

How We Use Your Information

Process and deliver orders
Order updates
Customer support
Improve services

We never sell or rent customer information.

Shipping Policy

Delivery Time

Pakistan: 2–5 Working Days
Remote Areas: +1–2 Days

Shipping Charges

Shown at checkout
COD available nationwide

Order Processing

Processed within 24 hours
Weekend orders processed next working day

Return Policy

Beauty, skincare and hygiene products are generally non-returnable.

Non-Returnable Items

Opened or used products
Beauty & personal care items
Perfumes & fragrances
Sale products
Electronic accessories

Damaged or incorrect orders must be reported within 48 hours.

FAQs

Products sourced from trusted suppliers.
Many brands support cruelty-free practices.
Selected vegan-friendly products available.
Gift cards currently unavailable.
Order tracking provided after dispatch.
Orders can only be cancelled before shipment.

Founder POV

At Luxeva.pk, our goal is to provide customers with quality products, a reliable shopping experience, and exceptional service. We believe customer trust is earned through authenticity, transparency, and consistency.

Exchange Policy

Eligible For Exchange

Incorrect product received
Damaged product
Manufacturing defect
Missing item

Not Eligible

Used or opened products
Change of mind
Fragrance dissatisfaction
Skin sensitivity reactions
Discounted products

Refund Policy

Refund May Apply If

Wrong item delivered
Damaged or defective product
Missing item in order

Refund Methods

Store Credit
Product Replacement
Approved Refund

Shipping charges are non-refundable.

Customer Service

Helpline: +92 333 5401024

Email: luxevaofficiall@gmail.com

Address:

Chaklala Scheme III,Rawalpindi